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Best Auto Repair, Golden Valley

1875 Lilac Dr N Golden Valley, MN 55422

763-544-5512
Opening Hours
  • Mon 7:00AM - 6:00PM
  • Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
  • Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
  • Sat 8:00AM - 2:00PM
  • Sun Closed
CONTACT US

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 763-544-5512 or make an appointment online!

  • ACDelco
  • AAA Approved Auto Repair
  • Car Care Aware

Testimonials

, 10/12/2023
I only come here when I am in a hurry to get to work and I was to lazy to fill my truck with gas the night before, which is pretty much every time I fill up. This place is conveniently located at the bottom of the on-off ramp on highway 100. If you are in a huge hurry ( or so I heard, but cannot verify because I am a law abiding citizen) you can bust a u-turn at the first light and drive right into the gas station. Just make sure to look to the right before you do it because the MN State Trooper clubhouse is just up the street.
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